Business Dimensions

Leading the Professional Business Analyst


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Designed For:
This course was specifically designed for team leaders, supervisors or managers who supervise, lead or oversee the work of business analysts or solution delivery teams. This course may also be of interest to recruiters, or human resource professionals who support the attraction, development and retention of these highly sought after individuals. 

Overview:
An excellent one day course for those who supervise business analysts and want a deeper understanding of the business analyst position and the skills and competencies required to carry out business analysis services effectively.

Find out what you should be able to expect from someone new to the business analyst position and from those that are operating at a fully proficient level. How will you be able to tell what level your business analysts are operating at? What will be required from you, as their supervisor to ensure quality of work is maintained while development support is being provided. Explore what it will take to support the business analyst at their current level and what will be required to support their development growth to a fully proficient or mastery level.

Benefits:
Participants will gain a deeper understanding of what the business analysts need to do and why, as well as what will be required from them as supervisors, to ensure effective service delivery:
  • Develop a deeper understanding of the business analysis service itself
  • Increase your ability to gauge what level your business analysts are operating at
  • Solidify your understanding of what it will take to support the business analyst
  • Increase awareness around capability development support techniques and best practices

  • Prerequisites:
    None

    Course Content:
    Unit 1: Business Analysis Service Definition
  • The solution development lifecycle model
  • Business analysis service elements
  • What gets produced and why
  • Measures of success

  • Unit 2: Business Analyst
  • Role through the solution development lifecycle
  • Core skills and competencies required
  • Responsibilities to the information services solution delivery team
  • Responsibilities to the client

  • Unit 3: Supporting the Business Analyst
  • Capability development model
  • Determining development level
  • Gauging delivery effectiveness and quality
  • Providing appropriate leadership support
  • Partnering for improved performance

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    Training Category:
    Classroom Training

    Price:
    $695.00

    Registration:
    Registration for this event is currently closed.

    Refer to Schedule for complete list of courses scheduled.