Course Overview

This three day course provides the participant with a solid foundation of the methods, skills, and knowledge of the business analysis process and the tools and techniques used to successfully analyze system performance and translate business requirements to a solution that delivers the business results being sought.

Participants will solidify their understanding of the business analyst role and the entire business analysis process, from defining the business need, analyzing and defining requirements, modeling the solution concept through to successful implementation of the business solution. 

This one day course provides the participants with an opportunity to develop a deeper understanding of business systems and the conditions required for optimal business system performance. The participant is introduced to systems thinking principles and how to apply them to any improvement initiative. Participants learn how to use system thinking principles and a powerful framework to quickly and effectively position their initiatives within the ‘big picture view’.

This two day seminar provides the participants with a good understanding of what is required to build trust, handle challenges and conflict that often arise in difficult or complex situations and use language skills and techniques to stay in control and maintain effective relationships. The participant will leave with a structured framework of the engagement process, practical tools for increasing their engagement success and a strategy for building and maintaining strong relationships with their clients.

For a limited time we are offering our 2009 fall session at 50% off the regular price to Calgary IIBA^® Members. Simply bring your Calgary IIBA^® Membership proof to the session. If you are not yet a Calgary IIBA^® Member, click here.

An excellent one day course for those who supervise business analysts or are undertaking the design and development of training and mentoring programs to take their team to the next level and increase the value of the services they provide to their clients.

In addition to an overview of the business analysis service and the skills and competencies that will be required to deliver the service effectively, participants will have an opportunity to discuss approaches and best practices to creating environments that support the development of skills and competencies and necessary for the attraction and retention of these highly skilled individuals.

An excellent one day course for those who supervise business analysts and want a deeper understanding of the business analyst position and the skills and competencies required to carry out business analysis services effectively.

Find out what you should be able to expect from someone new to the business analyst position and from those that are operating at a fully proficient level. How will you be able to tell what level your business analysts are operating at? What will be required from you, as their supervisor to ensure quality of work is maintained while development support is being provided. Explore what it will take to support the business analyst at their current level and what will be required to support their development growth to a fully proficient or mastery level.

This two day course provides the participants with a great overview and insight into the oil and gas business, the business environment, key business drivers, and the issues and challenges being faced.

Participants will solidify their understanding of the various functions and processes required to produce oil and gas and get the product to market, as well as the interrelationships between the core operational, governance and support functions. Participants build upon their understanding of the complexity and dynamics of the business and the implication and impact of those complexities to those providing support or services to the industry.

For a limited time we are offering our 2009 fall session at 50% off the regular price to Calgary IIBA^® Members. Simply bring your Calgary IIBA^® Membership proof to the session. If you are not yet a Calgary IIBA^® Member, click here. 

A three day workshop that provides participants with an opportunity to use and apply their knowledge of the business analysis process and gain hands on experience in analyzing current system performance and developing conceptual solution designs and functional requirements to address the business needs.

With guidance from the workshop facilitators, participants will use and apply the principles, tools and techniques for effective business analysis to the case study presented. Using the solution concept document as a guide, participants will translate the conceptual solution design and requirements to the specification level typically required by the system design engineers and architects.

Brainstorming is a technique to help people generate ideas. This session will look at various ways to use this technique in brainstorming workshops or sessions with your team or client.

Business analysis and requirements gathering or determination go hand in hand. But there are various types of requirements.  This 2 hour instructor led session will help you understand and distinguish between the types of requirements that may need to be defined within a business system improvement initiative or project.  

Headlines abound everywhere about the current and growing skill and competency gaps being noticed in today's workplace. Training is just one step in developing capability. Join our best practice briefing on developing work environments for sustainable capability development.