Business Dimensions

Facilitation


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Designed For:
Individuals who need to lead groups through interactions that may be complex or engage others in providing information, assessments, generating ideas, reaching consensus or decision making. This course is suitable for the business analyst, project manager, team leader, or senior professional from either a business or IT background.

Overview:
This two day course focuses on the requirements, skills and techniques of good facilitation.  Providing an essential experiential learning environment, participants are given the opportunity to put into practice some of the processes and techniques presented.  A great course to provide participants with the knowledge and confidence to engage others and lead a workshop to gather business information, conduct reviews, model processes, reach consensus or facilitate decision making.

Benefits:
The participants will strengthen their knowledge and confidence in their ability to encourage fruitful contribution from the participants within the workshops they conduct and achieve the results they need.
  • Create workshop environments that are productive
  • Put into practice some of the techniques introduced in the course
  • Increase confidence in leading group communication

    • Prerequisites:
    None

    Course Content:
    Unit 1: The Facilitators Role
  • What is facilitation?
  • Skills, traits and competencies

    • Unit 2: The Workshop Structure
  • Format, principles, conditions
  • Facility, equipment, resources
  • Roles in facilitated workshops

    • Unit 3: Planning the Facilitated Session
  • Workshop purpose – data gathering, decisions, validation
  • Selecting the appropriate facilitation technique
  • Pre session data collection and preparation
  • Anticipating difficulties
  • Facilitation techniques and skills

    • Unit 4: Conducting the Workshop
  • Managing group dynamics
  • Techniques to encourage effective communication
  • Techniques to maintaining focus while integrating diverse perspectives
  • Managing conflict
  • Guiding participants to achieve results
  • Documenting the workshop session

    • Unit 5: Workshop Outcomes
  • Concluding the session
  • Review and critique
  • Tips and common pitfalls
  • Validating results

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    Training Category:
    Classroom Training

    Price:
    $1295.00

    Registration:
    Registration for this event is currently closed.

    Refer to Schedule for complete list of courses scheduled.
    2005 - 2026